Getting help with your firm account
How to reach Caseworth support with a billing, access, or integration question for your firm.
Contact support
Email support@caseworth.io. Include your firm name, your account email, and — if it's about a specific lead, case, or integration — enough detail (a lead ID, case name, or which CRM) for support to look into it quickly.
Setting up an integration
SmartAdvocate (CaseSync) and any CRM connection not covered by Clio or the self-serve webhook connector is set up by Caseworth directly — contact support to start that conversation.
What support can and can't help with
Support can help with account, billing, seats, and integration issues. Support cannot give legal advice, weigh in on a specific case's strategy, or make decisions that are yours to make as the attorney on the matter.
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